BM Gateway

1. Introduction

The BM Gateway BWG-832F is a WiFi-enabled bridge device that connects your Blue Maestro Bluetooth sensors to the internet, enabling remote monitoring through the bmCloud platform.

With the BM Gateway, you can:

• Monitor up to 50 Bluetooth sensors simultaneously
• Access real-time data from anywhere in the world
• Receive instant email and SMS alerts when thresholds are exceeded
• View historical data and generate reports
• Export data for compliance and analysis
• Integrate with existing systems via REST API

The gateway continuously scans for nearby Blue Maestro sensors and uploads their data to bmCloud at configurable intervals, providing 24/7 monitoring without requiring a smartphone to be present.

2. Box Contents

Your BM Gateway package should include:

3. Hardware Overview

LED Indicators

The front panel features three LED indicators:

• PWR (Power): Indicates power status
• WiFi: Shows WiFi connection status
• BLE (Bluetooth): Shows Bluetooth scanning status

Back Panel

• USB-C Port: Power input (5V/1A)
• Reset Button: Small pin-hole for factory reset
• Mounting Holes: For wall bracket attachment

Physical Dimensions

4. Creating a bmCloud Account

Before setting up your BM Gateway, you must create a bmCloud account.

Step 1: Visit bmCloud

1. Open a web browser on your computer, phone, or tablet
2. Navigate to https://cloud.bluemaestro.com
3. Click "Sign Up" or "Create Account"

Step 2: Enter Your Details

1. Enter your email address
2. Create a secure password (minimum 8 characters)
3. Enter your name and organization (optional)
4. Accept the terms of service
5. Click "Create Account"

Step 3: Verify Your Email

1. Check your email inbox for a verification message
2. Click the verification link in the email
3. Your account is now active

5. Initial Setup

Step 1: Unpack the Gateway

1. Remove all items from the packaging
2. Inspect the gateway for any physical damage
3. Locate the USB-C port on the back of the device

Step 2: Connect Power

1. Connect the USB-C cable to the gateway
2. Connect the other end to the AC adapter
3. Plug the AC adapter into a wall outlet
4. The gateway will power on automatically

Step 3: Observe LED Indicators

When first powered on:

• PWR LED: Solid green (power connected)
• WiFi LED: Blinking (searching for network)
• BLE LED: Blinking (Bluetooth active)

Step 4: Wait for Configuration Mode

The gateway will automatically enter configuration mode on first boot. You'll know it's ready when you can see the WiFi network "ESP_ConfigAP" available in your device's WiFi settings.

6. WiFi Configuration

Step 2: Access the Configuration Page

1. Open a web browser
2. Enter 192.168.4.1 in the address bar
3. Press Enter/Go
4. The "WiFi and Credentials Setup" page will appear

Step 4: Save and Reboot

1. Double-check all entered information
2. Click "Save & Reboot"
3. The gateway will restart and attempt to connect to your WiFi
4. Reconnect your device to your normal WiFi network

7. Connecting to bmCloud

Step 1: Log In to bmCloud

1. Open your web browser
2. Navigate to https://cloud.bluemaestro.com
3. Log in with your account credentials

Step 2: Find Your Gateway

1. Navigate to "Live Devices" in the dashboard
2. Within 1-3 minutes, your gateway should appear
3. The gateway will be identified by its MAC address (e.g., 2C:F4:32:18:AC:2A)

Step 3: Name Your Gateway

1. Click the edit icon next to your gateway
2. Enter a recognizable name (e.g., "Warehouse Gateway")
3. Click Save

Gateway Status Indicators

8. Adding Sensors

The BM Gateway automatically detects nearby Blue Maestro Bluetooth sensors.

Compatible Sensors

• Tempo Disc (all versions)
• Disc Mini
• Disc Maxi 3-in-1
• Disc Maxi 4-in-1

Sensor Detection Range

• Line of sight: Up to 100 meters (330 feet)
• Indoor (through walls): 20-50 meters (65-165 feet)
• Optimal range: Within 30 meters (100 feet)

How Sensors Appear

1. Place your Blue Maestro sensors within range of the gateway
2. Sensors are detected automatically within 1-5 minutes
3. Detected sensors appear in the bmCloud dashboard under your gateway
4. Each sensor shows its current readings and status

9. bmCloud Dashboard

Dashboard Overview

The bmCloud dashboard provides:

• Live Devices: Real-time view of all connected gateways and sensors
• Historical Data: Charts and graphs of recorded measurements
• Alerts: Configuration and history of threshold alerts
• Reports: Generate and download data reports
• Settings: Account and notification preferences

Data Upload Frequency

The gateway uploads sensor data to bmCloud at configurable intervals:

10. Configuring Alerts

Alert Delivery Methods

• Email: Alert sent to one or more email addresses
• SMS: Text message alert (requires SMS credits)
• Push Notification: Mobile app notification

Setting Up Temperature Alerts

1. Navigate to Alerts in bmCloud
2. Click "Create Alert"
3. Select the sensor(s) to monitor
4. Configure thresholds:
   • High Temperature: Alert when temperature exceeds value
   • Low Temperature: Alert when temperature drops below value
5. Set alert recipients
6. Enable/disable alert
7. Click Save

11. Data Management

Data Retention

Exporting Data

1. Navigate to the sensor or gateway you want to export
2. Click "Export"
3. Select date range
4. Choose format (CSV, PDF, or JSON)
5. Click Download

12. API Integration

bmCloud provides a REST API for integration with existing systems.

API Access

1. Log in to bmCloud
2. Navigate to Settings > API
3. Generate an API key
4. Use the key in your API requests

For complete API documentation, visit the API Documentation page.

13. LED Indicators

Power LED (PWR)

WiFi LED

Bluetooth LED (BLE)

14. Mounting Options

Desktop Placement

The BM Gateway can be placed on any flat surface:

• Keep away from heat sources
• Ensure adequate ventilation
• Position for optimal Bluetooth coverage

Wall Mounting

Using the included wall mount bracket:

1. Mark the holes: Hold the bracket against the wall and mark the screw positions
2. Drill pilot holes: If mounting on drywall, use appropriate anchors
3. Attach the bracket: Secure with screws (not included)
4. Mount the gateway: Slide the gateway onto the bracket until it clicks

Recommended Mounting Height

• Optimal: 1.5 - 2 meters (5-7 feet) from floor
• Avoid: Direct sunlight, near HVAC vents, or in metal enclosures

15. Factory Reset

If you need to reconfigure your gateway or troubleshoot connection issues, you can perform a factory reset.

Reset Procedure

1. Locate the reset port (small hole on the back of the device)
2. Unplug the power from the gateway
3. Insert a paperclip or pin into the reset port
4. While holding the reset button, plug the power back in
5. Continue holding for 5 seconds
6. Release the button
7. The gateway will restart in configuration mode
8. The "ESP_ConfigAP" WiFi network will become available

16. Troubleshooting

Gateway Not Appearing in bmCloud

ESP_ConfigAP Network Reappears

Cause: The WiFi credentials entered were incorrect.

Solution:

1. Connect to ESP_ConfigAP again
2. Navigate to 192.168.4.1
3. Re-enter your WiFi credentials carefully
4. Ensure you're using a 2.4GHz network (not 5GHz)

Sensors Not Detected

• Check Sensor Batteries: Replace batteries in sensors
• Reduce Distance: Move sensors closer to the gateway
• Check for Interference: Move away from other 2.4GHz devices
• Restart Gateway: Unplug and replug the power

17. Technical Specifications

Gateway Specifications

WiFi Specifications

Bluetooth Specifications

Certifications

• CE Marked
• FCC Compliant
• RoHS Compliant